This privacy notice for Real Home Help (“we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), such as when you:
• Visit our website at realhomehelp.com or any site that links to this notice
• Engage with us in related ways, including sales, marketing, or events
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. For questions, contact us at info@realhomehelp.co.
Summary of Key Points
What personal information do we process? When you visit or use our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.
Do we process sensitive personal information? No, we do not.
Do we collect information from third parties? No, we don’t.
How do we process your information? To provide and improve our Services, communicate with you, prevent fraud, and comply with the law.
When and with whom do we share information? Only as needed to operate our business or when required by law.
How do we keep your information safe? We use technical and organizational safeguards, though no system is 100% secure.
What are your rights? You may have the right to access, correct, or delete your data.
How can you exercise your rights? Contact us anytime at info@realhomehelp.com.
1. What Information We Collect
Personal information you provide:
We collect personal information that you voluntarily provide, such as when you:
• Request information or submit a form
• Contact us by phone, email, or through our website
This may include your name, email, phone number, property address, and details about your home or situation. We do not process sensitive information.
Automatically collected information:
We automatically collect limited data such as IP address, browser type, device information, and usage patterns. This helps maintain website security and improve our Services. We may use cookies and analytics tools (like Google Analytics) to understand website use.
2. How We Use Your Information
We process information to:
Provide and improve our Services
Respond to inquiries and offer support
Send confirmations or follow-ups related to your home inquiry
Deliver relevant updates or offers (if you’ve opted in)
Comply with legal obligations
We contact you only with your consent or as permitted by law.
3. When and With Whom We Share Information
We may share your information with:
Service providers that help us operate our business (such as email and CRM systems)
Legal or government authorities if required by law
We do not sell or rent personal information to anyone.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to remember preferences, improve performance, and enhance user experience. You can control cookies through your browser settings.
5. How Long We Keep Information
We keep personal data only as long as necessary to provide our Services or meet legal requirements. When no longer needed, we securely delete or anonymize your information.
6. How We Protect Your Information
We use appropriate technical and administrative safeguards to protect personal data. However, no online system is completely secure, and we cannot guarantee absolute protection.
7. Information from Minors
Our Services are not directed toward individuals under 18. We do not knowingly collect personal data from minors.
8. Your Privacy Rights
You may have the right to access, correct, or delete your personal data. To make a request, contact info@realhomehelp.com. We will respond in accordance with applicable laws.
9. Updates to This Notice
We may update this privacy notice periodically to comply with laws or reflect changes to our practices. The updated version will include a revised date at the top of this page.
10. Contact Us
If you have questions or concerns about this notice or how your information is handled, contact:
Real Home Help
San Diego, California
Email: info@realhomehelp.com
Website: realhomehelp.com
